Renters must generally be 21 to 25 years old or older, depending on the vehicle and rental requirements. Renters between 21 and 24 may be subject to additional requirements, fees, and insurance conditions.

All renters must have a valid driver’s license, meet our rental eligibility requirements, and provide proof of insurance that satisfies our requirements. Certain vehicles may have higher minimum-age requirements.

There is no required waiting period between rentals. However, when a vehicle is returned and scheduled for a new renter, sufficient time is required to clean, inspect, service, and prepare the vehicle for the next booking.

The required interval may vary depending on the vehicle’s condition, cleaning and preparation needs, and the timing of the next reservation.

Yes. We periodically offer:

- Special promotions

- Extended-rental discounts

- Repeat-customer offers

- Monthly rental rates

- Seasonal specials

Available promotions will be posted on our website or provided directly to eligible customers. Promotions may not be combined and may be subject to additional terms, restrictions, or expiration dates.

Yes. A $250 refundable security deposit is required unless otherwise stated in the rental agreement.

The deposit may be used to cover eligible additional charges, including damage, excessive cleaning, fuel replacement, fuel-level discrepancies, tolls, late returns, missing equipment, or other rental-related expenses.

Any remaining eligible deposit amount will be released according to the rental terms after the vehicle has been returned, inspected, and processed.

The standard minimum rental period is 7 days.

Monthly rentals are also available, subject to vehicle availability and applicable monthly rental terms.

Longer rental periods may qualify for special rates or discounts. All rental durations, extensions, and applicable pricing must be approved in advance.

Applicable sales taxes, rental fees, delivery charges, insurance-related charges, optional services, and other disclosed fees are calculated and presented during the reservation process.

Valid promotional codes or coupons are applied according to their individual terms and may be subject to restrictions, minimum rental periods, vehicle limitations, or expiration dates.

Rentals include 200 miles per day, unless otherwise specified in the vehicle listing, reservation, or rental agreement.

Additional mileage, when applicable, is charged according to the rate stated in the rental agreement.

Monthly rentals or specialty vehicles may have different mileage allowances, which will be disclosed before the reservation is confirmed.

Our standard delivery, pickup, and drop-off hours are generally 9:00 AM to 6:00 PM.

Vehicle deliveries may be scheduled as late as 9:00 PM when available. Deliveries, pickups, or drop-offs outside standard hours may be subject to special fees and must be arranged in advance.

We offer delivery and pickup throughout San Diego County and surrounding areas, subject to availability.

Delivery fees vary based on:

- Location and distance

- Vehicle

- Timing

- Type of service requested

The applicable delivery fee will be provided before the reservation is confirmed.

Deliveries scheduled after standard hours, including deliveries up to 9:00 PM, may be subject to special fees. Airport and other specialty-location deliveries may also have additional location-specific requirements or charges.

Standard pickup and return times are between 9:00 AM and 6:00 PM.

Deliveries may be scheduled as late as 9:00 PM, subject to availability and applicable special fees.

Remote-access pickup and drop-off options may be available for certain vehicles, including 24-hour access when specifically approved and arranged in advance.

Exact pickup and return times, access instructions, and applicable fees will be confirmed as part of the reservation.

Custom deliveries are available by arrangement.

Please contact us to discuss your preferred location and time. Custom delivery requests are subject to availability and may involve an additional fee depending on the distance, timing, location, vehicle, and whether the request falls outside standard delivery hours.

Deliveries may generally be scheduled no later than 9:00 PM, unless otherwise approved.

Yes. After-hours pickup and return may be available with advance arrangements.

Standard pickup and return hours are 9:00 AM to 6:00 PM. Remote-access options may be available depending on the vehicle, including 24-hour pickup or drop-off access when specifically approved and arranged in advance.

Special fees may apply to after-hours service. Instructions for remote or after-hours vehicle access and return will be provided before the reservation.

All renters must:

- Provide a valid driver’s license.

- Meet our rental eligibility requirements.

- Provide proof of insurance that satisfies our requirements before taking possession of the vehicle.

- Maintain valid insurance coverage throughout the rental period.

- Review and follow the rental agreement and all applicable rental requirements.

Depending on the vehicle and rental arrangement, we may require personal auto insurance, full-coverage insurance, a rental insurance policy, or other acceptable coverage.

Renters are responsible for understanding and following the rental agreement, including requirements related to mileage, fuel, vehicle condition, prohibited uses, tolls, parking, insurance, and vehicle return.

Our vehicles are professionally maintained and inspected between rentals. Renters are expected to return the vehicle in substantially the same condition in which it was provided, aside from normal wear and tear.

Additional equipment and services may be available depending on the vehicle and reservation.

Available options may include:

- Delivery

- Extended rental periods

- Additional mileage

- Remote-access pickup or return

- After-hours service

- Monthly rentals

- Other available services

Any applicable fees will be disclosed before the service is added to the reservation.

An additional driver may be added for $15 per day, with a maximum charge of $150 per rental, unless otherwise stated in the rental agreement.

All additional drivers must meet our driver eligibility, licensing, insurance, and age requirements and must be approved and added to the rental agreement before operating the vehicle.

Unauthorized drivers are not permitted to operate our rental vehicles and may void applicable insurance or protection coverage.

All of our vehicles are smoke-free.

Smoking, vaping, or the use of tobacco or cannabis products inside the vehicle is prohibited.

If smoking or vaping is detected and reasonably verified, a $150 smoking fee will be charged. Additional charges may apply for damage, burns, residue, or cleaning/remediation costs beyond the standard smoking fee.

Yes. Renters are responsible for all EZ Pass charges, tolls, and other road-usage fees incurred during their rental period.

If tolls or EZ Pass charges are processed through our electronic toll system or otherwise billed to us, the renter will be responsible for the toll amount and any applicable processing or administrative fee disclosed in the rental agreement.

Vehicles are cleaned, inspected, and prepared before each rental. Photographs documenting the vehicle’s condition will be taken before the renter takes possession and may be used to compare its condition at pickup with its condition upon return.

Normal cleaning between rentals is included.

An additional cleaning fee may apply if a vehicle requires extensive or specialized cleaning beyond normal turnover, including:

-Significant spills or stains

-Excessive dirt

-Pet hair

-Mud

-Bodily fluids

-Smoke or vape odor

-Other unusual contamination

Renters are expected to return the vehicle reasonably clean and free of excessive debris, spills, stains, odors, pet hair, mud, and other unusual contamination.

Any applicable cleaning or damage charge will be based on the vehicle’s condition and the work required to restore it to rental-ready condition.

Vehicles are provided with a specified fuel level, which will be documented at pickup or delivery.

Renters must return the vehicle with the same fuel level provided at the beginning of the rental.

If the vehicle is returned with less fuel than provided, the renter will be charged for the fuel required to restore the tank to the documented starting level, plus any applicable fuel replacement and inconvenience fee stated in the rental agreement.

These charges may be deducted from the security deposit or charged to the payment method on file.